Snapshot
Continue to About ↓- What it does
- Bolna AI is a voice AI agent platform for building, testing and deploying conversational voice agents that make and answer phone calls.
More detail
- Agents are built in a no-code Agent Studio or via a REST API, run in 20+ languages with India-focused support for Hindi, Hinglish, Tamil and Telugu, and connect to third-party telephony providers.
- It is billed usage-based per minute of calling.
- Best for
- Enterprises and growth-stage teams running high-volume phone operations in India — reminders and collections, 24/7 support triage, lead qualification and technical screening calls — plus developers who want an API-first voice stack and no-code operators who want templates.
- Pricing
- Pay-as-you-go: prepaid credits from $10 to $5,000, billed per minute, with a standard rate of $0.06/min (₹5.52)
More detail
- larger top-ups reduce the rate, shown on the pricing page down to about 4.51¢/min.
- Speech-to-text, LLM and text-to-speech are included only when the agent uses the bundled 'preferred' mod
- Main limitation
- Buyers who want Bolna to carry telecom or data-protection compliance (the customer is data fiduciary and must obtain consents), or who need guaranteed low-latency figures — latency is vendor-claimed and stated as both under 300ms and under 600ms on first-party pages.
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- Static profile
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- Structured profile ↗
About
- Bolna AI is a voice AI agent platform for building, testing and deploying conversational voice agents that make and answer phone calls.
- Agents are built in a no-code Agent Studio or via a REST API, run in 20+ languages with India-focused support for Hindi, Hinglish, Tamil and Telugu, and connect to third-party telephony providers.
- It is billed usage-based per minute of calling.
What it helps with
- Automating repetitive high-volume calls such as EMI reminders, collections and deadline follow-ups in Indian languages
- Providing 24/7 inbound call answering for FAQs and customer triage without growing headcount
- Qualifying inbound leads by phone and introducing the business before a human takes over
- Running technical screening and candidate helpline calls in recruitment and staffing workflows
- Handling ecommerce conversations such as cart recovery, surveys and collections at high concurrency
- Running outbound announcement campaigns for product launches and feature upgrades
- Giving developers an API-first voice stack while non-developers build from templates
- Keeping model costs controllable through BYOK and model switching per call
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| No-code Agent Studio | Yes | Dashboard builder that creates a call-ready agent from a described use case or a pre-built template; the Studio's community area is labelled beta. |
| Developer REST API and SDK examples | Yes | Outbound call API with Python, JavaScript and cURL examples; fetch call data and transcripts via API. |
| Multilingual conversations | Yes | Vendor claims 20+ languages, with 10+ vernacular Indian languages including Hinglish, Hindi, Tamil and Telugu. |
| Inbound and outbound calling | Yes | Inbound agents, outbound calls and batch campaigns from the dashboard or API. |
| Bulk calling at scale | Limited | Campaigns with thousands of calls are offered, but default concurrency is 10 calls for paid users; higher limits require Enterprise, and Pilot caps at 25. |
| Human-in-the-loop transfer | Yes | Transfers a live call to a human agent when needed. |
| Bring your own model keys (BYOK) | Yes | Supported for LLM, TTS and ASR providers to reduce costs; agents can also switch models per call. |
| Knowledge base with RAG | Yes | Upload PDFs or add URLs so agents answer from your own content via retrieval-augmented generation. |
| Workflow tool integrations | Yes | Documented integration with n8n, Make.com and Zapier; the Workflows feature itself is labelled beta. |
| Data residency and on-premise deployment | Limited | Homepage claims India/USA data residency and on-premise deployment; on-premise appears only as a Twilio integration item in the docs. |
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Evidence
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- Last reviewed
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- bolna.ai
Technical profile details
Record ID
629425be-2f6e-4122-a9a3-a54eeec81285Canonical URLhttps://profiles.scribble.network/listing/bolna-ai-629425be