Snapshot
Continue to About ↓- What it does
- Novoflow deploys AI agents that operate a medical practice's existing EHR the way a staff member does — reading the screen, clicking and typing — to automate administrative work such as patient calls and scheduling, cancellation recovery, prescription refills, and schedule scrubbing.
More detail
- Deployments are managed by Novoflow's forward-deployed engineers and are pitched as live in weeks without requiring staff to change how they work.
- Best for
- Medical practices, from solo doctors to multi-location groups, whose phone and administrative operations are the growth bottleneck, especially those on legacy or proprietary EHRs with little or no API support.
More detail
- Buyers who need HIPAA compliance, a BAA, and SOC 2 Type II and are comfortable with a sales-led, managed deployment.
- Pricing
- Outcome-based pricing: Novoflow says customers 'pay only for successfully automated tasks,' with tiers for Solo (one doctor), Boutique (2–10 doctors, up to 4 locations), and Enterprise (11+ doctors).
More detail
- The only firm public number is a disclosed floor: 'Our lowest tier starts at $3,000/month.' Exact pe
- Main limitation
- Buyers wanting instant self-serve signup or a free trial, or with budgets below the disclosed $3,000/month entry point.
More detail
- Also a poor fit where clinical, safety-sensitive, or high-impact tasks would run without human review and fallback processes, since Novoflow is not a medical provider and its AI output may be incomplete or incorrect.
- Record
- Static profile
- Reviewed
- Evidence
- Public web research
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- Structured profile ↗
About
- Novoflow deploys AI agents that operate a medical practice's existing EHR the way a staff member does — reading the screen, clicking and typing — to automate administrative work such as patient calls and scheduling, cancellation recovery, prescription refills, and schedule scrubbing.
- Deployments are managed by Novoflow's forward-deployed engineers and are pitched as live in weeks without requiring staff to change how they work.
What it helps with
- Missed patient calls and manual phone administration consuming staff time
- Lost revenue from no-shows and same-day cancellations (vendor claims 50–80% of same-day cancellations can be backfilled)
- Slow prescription refill handling requiring staff calls to pharmacies
- Manual schedule scrubbing for errors and next-day appointments
- EHR interoperability gap where legacy systems have little or no API access
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Computer-using EHR agents | Yes | Agents read the screen, click, type, and navigate the practice's existing EHR the same way a person does; vendor says no API integration is required. |
| Voice agents for patient calls and scheduling | Yes | Answer calls and book or reschedule patients; a live 'New Patient Referral Scheduler' demo is available on the site. |
| Cancellation recovery | Yes | Vendor states the agent reaches out to waitlists to refill no-show and cancellation slots; the 50–80% backfill figure is a vendor claim. |
| Prescription refill routing | Yes | Listed in the Terms of Service as a clinic-operations workflow the service supports. |
| Schedule scrubbing | Yes | Automated next-day appointment scrubbing described on the product marketing site. |
| Claims and clinical-note workflows | Limited | Shown in a homepage demo (claims status tracing, note indexing); Terms lists analytics and related administrative tools, but depth and general availability are not fully documented. |
| HIPAA compliance and BAA | Yes | Vendor states HIPAA compliance and that a Business Associate Agreement is available; obligations for PHI are governed by the BAA. |
| SOC 2 Type II | Yes | Vendor states SOC 2 Type II compliance, independently audited, with details in its Trust Center. |
| Self-serve signup or free trial | No | Engagement begins with a sales call and budget qualification against the $3,000/month floor. |
| Independent third-party performance validation | Unknown | No independent review corpus (e.g., G2, Capterra, Reddit) was found in the sources reviewed; treat quality claims as vendor-asserted. |
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Evidence
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- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- novoflow.io
Technical profile details
Record ID
d083127d-b2bb-4132-99eb-dfacd0938c6fCanonical URLhttps://profiles.scribble.network/listing/novoflow-d083127d