Snapshot
Continue to About ↓- What it does
- Burnt deploys AI agents inside a food distributor's existing ERP to automate back-office work: processing orders received by email, text, phone, voicemail and WhatsApp, generating purchase orders from inventory movement, and running collections follow-ups.
More detail
- It is built for suppliers, not as a customer-facing ordering app, and adds custom agents when a workflow falls outside the core products.
- Best for
- Food distributors and suppliers — from independent operators to multi-location enterprises — whose order intake, procurement or collections still depend on manual entry and legacy ERPs.
- Pricing
- Pricing is not publicly disclosed; there is no pricing page and every path is a demo or contact request.
More detail
- Custom development is described as typically project-based, with optional ongoing monthly services or consulting for larger and enterprise customers, scoped and agreed upfront.
- No monthly subscri
- Main limitation
- Buyers outside food distribution, anyone seeking a customer-facing ordering portal or marketplace, or organizations that require completed SOC 2 or ISO 27001 certification today.
- Record
- Static profile
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Burnt deploys AI agents inside a food distributor's existing ERP to automate back-office work: processing orders received by email, text, phone, voicemail and WhatsApp, generating purchase orders from inventory movement, and running collections follow-ups.
- It is built for suppliers, not as a customer-facing ordering app, and adds custom agents when a workflow falls outside the core products.
What it helps with
- Manual order entry consumes large amounts of staff time
- Orders arrive scattered across email, text, voicemail, WhatsApp, fax and phone
- Procurement based on static averages leads to stockouts and over-ordering
- Collections calls and payment follow-ups are slow and time-consuming
- Inventory and operations run on hundreds of Excel sheets
- Cross-location and cross-department workflows lack a unified view
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Multi-channel order processing | Yes | Sales & Operations agent processes orders from email, text, phone, voicemail and WhatsApp. |
| ERP integration, including legacy systems | Yes | Burnt states it works with any ERP, building custom integrations where APIs do not exist. |
| SKU matching and variant handling | Yes | Intelligent SKU matching and product variations, per the product page. |
| Procurement agent (PO generation and supplier communication) | Limited | Described on the platform page but listed as waitlist, not generally available. |
| Credit control agent (collections calls and negotiations) | Limited | Described on the platform page but listed as waitlist, not generally available. |
| Exception routing with audit trail | Yes | Confidence thresholds decide automation versus human review, with a full audit trail. |
| Custom agents for non-core workflows | Yes | Forward-deployed team builds custom agents; project-based pricing, timelines vary by scope. |
| SOC 2 and ISO 27001 certification | No | Site states Burnt is currently undergoing these audits; GDPR compliance is claimed. |
| Customer-facing ordering portal or marketplace | No | Explicitly disclaimed — Burnt is built exclusively for suppliers. |
| Third-party user reviews | Unknown | No independent reviews or review-platform listings were found in the evidence. |
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Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- getburnt.ai
Technical profile details
Record ID
97eb6801-6cf7-48da-a52a-07541a21f4aeCanonical URLhttps://profiles.scribble.network/listing/burnt-97eb6801