Snapshot
Continue to About ↓- What it does
- Hostie is a virtual concierge for restaurants: conversational AI answers phone calls and texts in the restaurant's own voice, handles routine guest questions, books or modifies reservations through connected reservation systems, and takes takeout orders.
More detail
- Staff can watch live transcripts and jump into a conversation, and calls transfer to a person when a guest asks.
- Best for
- Independent restaurants and hospitality groups that miss calls, reservations, takeout orders or event inquiries when staff are busy on the floor, and want calls, texts and emails handled in one place.
- Pricing
- Hostie publishes three named tiers (Essential, Premium, Hospitality Plus) plus a custom Enterprise plan, and offers a free trial, but the pricing page shows no dollar amounts
More detail
- subscription prices and any per-call, per-message, setup, onboarding or number-porting fees are undisclosed and must be conf
- Main limitation
- Businesses outside restaurant and hospitality operations, or teams that need publicly listed subscription prices before committing, since Hostie's plan prices are not published on its pricing page.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Hostie is a virtual concierge for restaurants: conversational AI answers phone calls and texts in the restaurant's own voice, handles routine guest questions, books or modifies reservations through connected reservation systems, and takes takeout orders.
- Staff can watch live transcripts and jump into a conversation, and calls transfer to a person when a guest asks.
What it helps with
- Calls go unanswered during busy service, so reservations and guest questions are lost
- Host staff are pulled off the floor to handle ringing phones and messages
- Calls, texts and emails are scattered instead of in one shared inbox
- Takeout orders are slow to capture by phone
- Private-event inquiries are missed or slow to follow up
- Guests who speak other languages are harder to serve
- Multi-location groups lack a single view of guest conversations
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| AI call answering in your voice | Yes | Every call answered with custom prompts; vendor states unlimited simultaneous calls with no busy signals. |
| Automatic transfer to a person | Yes | Calls transfer to a chosen number or department when a guest asks for a host. |
| Live transcripts and jump-in | Yes | Staff can follow conversations in real time and take over; transcripts viewable on phone, tablet or computer. |
| Unified inbox for calls, texts and emails | Yes | Also covers Instagram and Google Maps texting per the vendor. |
| Reservation booking and changes | Limited | Full reservation integrations are gated to Premium and above; the vendor names OpenTable, Resy, Tock and SevenRooms as integrations. |
| Takeout ordering by phone or text | Limited | Listed in Premium and above; vendor says orders flow to POS via partners such as Olo, Stream and Square. |
| Event inquiry capture | Limited | Event management integrations are listed in Hospitality Plus; vendor names Tripleseat and Perfect Venue. |
| Multilingual support | Limited | Vendor lists 20 languages on the Premium plan and above. |
| Multi-location group tools | Limited | Aggregated data, one inbox, conversation scoring and cross-booking are in Hospitality Plus. |
| Published subscription prices | No | Plan tiers are named but no dollar amounts are shown; fees must be confirmed with sales. |
Bot trust
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ChatGPT—/100
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Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- hostie.ai
Technical profile details
Record ID
d5f20749-673e-48ce-badf-48551626aea1Canonical URLhttps://profiles.scribble.network/listing/hostie-d5f20749