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Use case

Cold handoffs where escalation loses conversation history and account context

These listings explicitly identify this outcome as something they help buyers achieve.

1 matching listings

Options with a documented fit

Botpress

By Botpress Technologies, Inc. (Botpress, Inc.)

Customer support organizations whose tickets are complex, action-heavy and span multiple systems, and teams already on Zendesk or Intercom who want to add an AI layer without migrating. Also suits teams with no helpdesk that want ticketing plus AI agents in one place.

Priced per conversation, not per seat, with no per-seat cost. Annual billing saves 20 percent versus monthly. Free: $0, 100 conversations with no top-ups or overages, 3 seats and 3 AI agents. Plus: $150/mo billed annually, 250 conversations/mo, extra packs of 100 for $65 ($0.65 per conversation), $2

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