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Use case

Agents must piece together customer context scattered across CRM, ticketing and billing systems

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Hiver in Gmail

By Hiver

Gmail or Google Workspace teams whose support runs mainly over email and who want shared inboxes, ticketing and AI help without leaving Gmail. Also fits small-to-mid support, operations, finance, IT and HR teams handling complex, multi-step customer or employee requests.

Hiver in Gmail is sold as a per-user monthly subscription in three published tiers: Growth at $25 (listed from $35), Pro at $55 (from $65) and Elite at $85 (from $95), with AI included across plans and higher tiers adding features such as SLAs, CSAT analytics, AI QA, AI Insights, SSO and HIPAA. A Go

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Agents must piece together customer context scattered across CRM, ticketing and billing systems: products, service providers, and professionals · Scribble Profiles