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High-volume, multi-channel service requests scattered across email, chat, phone and social

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Zendesk

By Zendesk, Inc.

Support and service teams that have outgrown a shared inbox and want ticketing, SLAs, omnichannel routing and optional AI automation in one platform. Also fits employee-facing IT, HR and shared-service teams, and eligible startups can get up to 2 years free.

Subscription SaaS priced per agent per month, paid yearly in US dollars, with published tiers from US$19 (Support Team) and US$55 (Suite Team) to US$115 (Suite Professional)

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High-volume, multi-channel service requests scattered across email, chat, phone and social: products, service providers, and professionals · Scribble Profiles