Snapshot
Continue to About ↓- What it does
- Runtime is an AI-agent harness that lets payments operations teams build and run agents against their own tools and work queues.
More detail
- Agents investigate cases across APIs, databases and browser-only portals, pause for human approval before sensitive actions like moving money, and store every run with its tool calls, approvals and cost.
- It runs as a hosted service, in the customer's own AWS, GCP or Azure account, or fully self-hosted.
- Best for
- Payments companies — issuers, program managers, acquirers, processors, gateways, ISOs and payfacs — whose ops, risk, compliance or support teams have written SOPs and a growing case queue they want agents to work with human approval gates.
- Pricing
- Subscription tiers plus usage credits are published on the pricing page
More detail
- the Free tier is $0/month with 500 credits, 1 session, 1 user, a 4 vCPU / 4 GB sandbox and community support only.
- The entry pricing page is framed around coding agents, while the homepage and FAQ describe demos, pilots and for
- Main limitation
- Teams that want fully autonomous money movement without human sign-off, or organisations that cannot extend agent sandboxes into their own cloud or self-host and expect a quick self-serve setup without technical owners.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Runtime is an AI-agent harness that lets payments operations teams build and run agents against their own tools and work queues.
- Agents investigate cases across APIs, databases and browser-only portals, pause for human approval before sensitive actions like moving money, and store every run with its tool calls, approvals and cost.
- It runs as a hosted service, in the customer's own AWS, GCP or Azure account, or fully self-hosted.
What it helps with
- Growing backlogs in underwriting, disputes, transaction monitoring, chargeback evidence, ACH returns and 'where is my pa
- Legacy processor, network and bank portals that have no API and cannot be scripted conventionally.
- Producing audit-grade evidence packets for sponsor banks, auditors and examiners.
- Uncontrolled agent behaviour around money movement, reserves and ledger entries.
- Keeping card data, SSNs and secrets out of prompts and model-provider logs.
- Rising per-case model cost as volume grows.
- Repeated investigations of the same merchant or case across support, risk and compliance teams.
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Agent creation from plain-English SOPs | Yes | Describe the work or attach an SOP and Runtime builds the agent and selects tools. |
| Sandbox isolation per session | Yes | Each session gets its own microVM or gVisor-sandboxed container; nothing shared between sessions. |
| Human approval gates | Yes | Money movement, reserves, ledger entries and sponsor-bank replies pause for sign-off in Slack, Teams or the dashboard; agents start read-only. |
| Full run audit trail with export | Yes | Prompts, tool calls, approvals, cost and outcome stored per run, searchable and exportable by API. |
| Bring-your-own-cloud or self-host | Yes | Agent computers in your AWS/GCP/Azure account with Runtime managing the control plane; Helm chart for full self-hosting. |
| Browser automation for API-less portals | Yes | Stated for processor, network and bank portals without an API; availability confirmed during setup. |
| Prebuilt connectors to common systems | Limited | Many systems are named as examples; Runtime states connector availability and permissions are confirmed during setup. |
| PII/PCI masking before prompts and logs | Yes | Card numbers, SSNs and secrets stripped via hooks and filters; effectiveness depends on deployment choices. |
| Budgets and spend limits | Yes | Per-session and per-user daily/monthly caps with hard and soft limits. |
| Published per-seat price list for payments teams | Unknown | Public pricing page is framed around coding agents; payments pricing is not documented per seat. |
Bot trust
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Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- runtm.com
Technical profile details
Record ID
86ea08ae-cba7-4e8f-9bfc-ae82221c40a1Canonical URLhttps://profiles.scribble.network/listing/runtime-86ea08ae