Snapshot
Continue to About ↓- What it does
- AI-native incident management platform that unifies on-call alerting and paging, incident response inside Slack, Microsoft Teams, and Google Chat, post-incident retrospectives, and status pages, with AI agents that assist triage, root-cause analysis, communications, and retro drafting.
- Best for
- Engineering, SRE, and platform teams running production systems that need on-call paging plus structured incident coordination within Slack, Microsoft Teams, or Google Chat
More detail
- teams migrating from PagerDuty, Opsgenie, or incident.io
- security teams running sensitive investigations
- and startups or enterprises needing tiered AI, RBAC, and audit capabilities.
- Pricing
- Incident Response is $20 per user/month; On-Call is $20 per user/month; the two products are additive and bundle pricing is available on request.
More detail
- AI SRE is priced on request ("Let's talk") and requires Incident Response.
- Enterprise is custom volume pricing and includes SCIM, audit logs, unlimited sc
- Main limitation
- Small teams wanting a single flat price across all products, buyers who require published AI SRE pricing, organizations standardized outside Slack, Microsoft Teams, or Google Chat, and teams seeking a general ITSM or ticketing suite rather than a dedicated incident tool.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- AI-native incident management platform that unifies on-call alerting and paging, incident response inside Slack, Microsoft Teams, and Google Chat, post-incident retrospectives, and status pages, with AI agents that assist triage, root-cause analysis, communications, and retro drafting.
What it helps with
- Chaotic incident response with fragmented context across tools and channels
- Slow diagnosis requiring manual root-cause investigation
- Painful on-call scheduling and coverage management
- Inconsistent post-incident retrospectives and untracked action items
- Inbound customer-support load during outages
- Sensitive security incidents requiring access control and audit trails
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| AI SRE | Yes | Automated root-cause analysis with evidence and confidence scores, autonomous agents, remediation steps, draft PRs, and MCP connectors. Requires Incident Response; priced on request. |
| On-Call | Yes | Paging in Slack and Teams, related alert grouping, rotations with holidays, PTO, shadowing, AI-suggested coverage, and mobile shift swaps and overrides. Priced separately at $20/user/month. |
| Incident Response | Yes | Slack, Google Chat, and Microsoft Teams-native incident channels with AI scribe, summaries, @Rootly suggestions, and workflow automation. Priced at $20/user/month. |
| Retrospectives | Yes | AI-block templates, real-time collaborative editing, and Jira bi-directional action-item sync. |
| Status Pages | Yes | Automated public and private status pages; included with Incident Response per the pricing page. |
| AI Timelines | Limited | Live AI summary and key moments pinned in Slack; marked early access as of Nov 5, 2026. |
| Granular RBAC | Yes | Permissions across incident roles, services, teams, and components, with just-in-time access revoked at incident close. Enterprise adds SCIM and audit logs. |
| Private Incidents | Yes | Private incidents are invite-only by default; listed as an Enterprise feature. |
| MCP Server and API | Yes | MCP server, API, and Terraform provider; connectors include Claude, Codex, and others. |
| Integrations | Yes | 100+ integrations including Jira, Zoom, SIEMs, SOARs, identity providers, and on-prem systems. |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
Claude—/100
This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- rootly.com
Technical profile details
Record ID
abf89e90-28fe-4398-ab88-a023349bce6aCanonical URLhttps://profiles.scribble.network/listing/rootly-abf89e90