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Usetiful

usetiful.com ↗

By Dobbytec OÜ

Usetiful is a digital adoption platform for web apps that lets non-developer teams build in-app product tours, onboarding checklists, smart tips and announcement banners, plus a self-service knowledge base, and measure adoption with reports.

Product ManagementPublic web research
What it does
  • Usetiful is a digital adoption platform for web apps that lets non-developer teams build in-app product tours, onboarding checklists, smart tips and announcement banners, plus a self-service knowledge base, and measure adoption with reports.
More detail
  • It was acquired by Fullstory in November 2025 and now powers Fullstory Guides and Surveys, while existing customers continue service under their current contracts.
Best for
  • Product, customer success, sales and HR teams at SaaS and web-app companies who want no-code guided onboarding and in-app education, and compliance-sensitive buyers needing EU data hosting and ISO 27001/GDPR claims.
Pricing
  • No public list price exists — Software Advice reports one custom-priced plan with no plan information available.
More detail
  • Usetiful bills on an assist-based model: one assist is a product tour viewed by a unique user for the first time within one hour, engagement with a smart-tip group within one hour, a chec
Main limitation
  • Buyers who need multiple named users collaborating in one shared workspace, teams managing the same guide across many languages, or anyone wanting an actively sold standalone product rather than a bridge into Fullstory.
Record
Living and monitored
Reviewed
Evidence
Public web research

About

  • Usetiful is a digital adoption platform for web apps that lets non-developer teams build in-app product tours, onboarding checklists, smart tips and announcement banners, plus a self-service knowledge base, and measure adoption with reports.
  • It was acquired by Fullstory in November 2025 and now powers Fullstory Guides and Surveys, while existing customers continue service under their current contracts.

Capabilities

A practical view of what is available and where limitations apply.

OfferingAvailableDetail
No-code product tours YesManual and automatic steps, multi-page tours, with settings; reviews note even non-technical people could add tours.
Onboarding checklists YesStep-by-step checklists; a completed item counts as an assist for billing.
Smart tips and banners YesContextual grouped tips and feature-announcement banners with priority, scheduling and throttling.
Self-service knowledge base portal YesHelp articles and portal for end-user self-service.
Segmentation and targeting YesPage URL, attribute selectors, regex, user groups, new vs returning users and custom segments.
Reports and analytics YesReport filters, downloads and smart-tip reports.
Multi-user collaboration LimitedIndependent reviewers report it works on a single shared account rather than multiple users signing in to the same guides.
Multilingual guide management LimitedIndependent reviewers describe working with the same guide in different languages as difficult.
Native mobile app support UnknownNot evidenced in the sources reviewed.
Standalone sale to new customers UnknownOfficial site routes new buyers to Fullstory Guides and Surveys; whether Usetiful subscriptions are still sold to new customers is not stated.

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Last reviewed
Primary source
usetiful.com
Technical profile details
Record ID28882f33-1baa-4fde-9e2d-c540ed5a4f8eCanonical URLhttps://profiles.scribble.network/listing/usetiful-28882f33