Snapshot
Continue to About ↓- What it does
- Userlytics is a remote user testing and UX research platform for running moderated, unmoderated and AI-moderated studies on websites, apps, prototypes, content and AI interfaces.
More detail
- Researchers recruit from Userlytics' global participant panel or bring their own participants, then use AI-assisted transcription, annotation, sentiment analysis and reporting to turn sessions into findings.
- The company also sells UX consulting, project management and continuous discovery services alongside the software.
- Best for
- Product, UX and design teams that need recorded qualitative and quantitative usability studies across web, mobile and prototypes without running every session live.
More detail
- Enterprises that want panel access across many countries plus stated GDPR/CCPA compliance, EU hosting and ISO 27001:2022 certification.
- Pricing
- Pricing is not a single monthly subscription.
More detail
- A project-based option requires no subscription but has a minimum purchase of five participant sessions, with per-session price unpublished and dependent on target persona, session length, script writing and analysis needs.
- An Enterprise plan is listed a
- Main limitation
- Teams with a one-off, very small budget, since the project-based option carries a minimum of five participant sessions and per-session pricing is not fully published.
More detail
- Buyers who need a complete public price list before committing, because most session pricing depends on persona, length, scripting and analysis needs.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Userlytics is a remote user testing and UX research platform for running moderated, unmoderated and AI-moderated studies on websites, apps, prototypes, content and AI interfaces.
- Researchers recruit from Userlytics' global participant panel or bring their own participants, then use AI-assisted transcription, annotation, sentiment analysis and reporting to turn sessions into findings.
- The company also sells UX consulting, project management and continuous discovery services alongside the software.
What it helps with
- Running remote usability tests without an in-house lab or dedicated testing facility
- Finding qualified participants across geographies and languages at scale
- Turning raw session recordings and transcripts into findings faster with AI transcription, translation, sentiment analys
- Tracking UX quality over time with standardized benchmarking such as SUS and the proprietary ULX score
- Maintaining an ongoing customer voice program through continuous discovery sessions
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Moderated, unmoderated and AI-moderated sessions | Yes | Live moderated studies, self-run unmoderated studies, and AI-added contextual follow-up questions on selected tasks |
| Global participant panel | Yes | Company states 2M+ participants across 150+ countries and 60+ languages; bring-your-own-participants also supported |
| AI analysis and reporting | Yes | AI transcriptions and translations, annotations, insights chat, sentiment and video analysis, AI reports and chart summaries |
| Quantitative methods | Yes | Surveys, card sorting, tree testing, time-on-task and success/fail metrics alongside qualitative sessions |
| Benchmarking | Yes | System Usability Scale plus the proprietary ULX Benchmarking Score across eight dimensions |
| Recording | Yes | Picture-in-picture screen, webcam and audio capture; mobile testing supported |
| Quality controls | Yes | Expert QA review of each panel result and highlight reels of key moments |
| Security and compliance | Yes | Company claims GDPR and CCPA compliance, EU hosting, ISO 27001:2022 certification and EU-US/UK/Swiss-US Data Privacy Framework certification |
| Expert services | Yes | UX consulting, project management and continuous discovery offered alongside the platform |
| Public per-session price list | Limited | Enterprise listed at $34 per session; other per-session pricing depends on scope and is not published |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
Claude—/100
This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- userlytics.com
Technical profile details
Record ID
cbf0aeab-6ac8-4285-bf5a-19ffd741f5caCanonical URLhttps://profiles.scribble.network/listing/userlytics-cbf0aeab