Scribble Profiles
Browse the directory

tawk.to

Unclaimed

By tawk.to inc.

tawk.to is a hosted live chat widget and shared team inbox that also brings email, WhatsApp, Messenger, SMS and Telegram into one place, with optional AI answering.

tawk.to ↗Structured profile ↗

Prepared by Scribble from public sources.

Reviewed public sources (8)

Snapshot

Continue to About ↓
What it does
  • tawk.to is a hosted live chat widget and shared team inbox that also brings email, WhatsApp, Messenger, SMS and Telegram into one place, with optional AI answering.
More detail
  • It bundles lightweight CRM, ticketing, a knowledge base and an ideas board around the same contact record.
Best for
  • Small businesses, solo operators and support teams that want website chat with unlimited agents and channels at no software cost.
More detail
  • Teams that want a lightweight CRM and ticketing attached to conversations without buying a separate suite.
Pricing
  • Core software is free with no limits on agents, concurrent chats or sites, and no ads. tawk.to earns money through optional paid add-ons: AI Assist at $29/mo, Whitelabel branding removal at $29/mo, Voice Agents from $49/mo plus usage, Data Enrichment from $59/mo, and a Hired Agent service at $1/hr f
Main limitation
  • Organizations that require self-hosting or on-premise deployment, or that need region-specific data-retention controls today.
More detail
  • Teams expecting AI answering or full branding removal at no cost, since both are paid add-ons.
Record
Living and monitored
Reviewed
Evidence
Public web research

About

  • tawk.to is a hosted live chat widget and shared team inbox that also brings email, WhatsApp, Messenger, SMS and Telegram into one place, with optional AI answering.
  • It bundles lightweight CRM, ticketing, a knowledge base and an ideas board around the same contact record.

What it helps with

Capabilities

A practical view of what is available and where limitations apply.

OfferingAvailableDetail
Live chat widget YesReal-time chat with unlimited agents and concurrent chats; one JavaScript snippet or one-click installers for Shopify, WordPress, Wix and 50+ others.
Omnichannel shared inbox YesLive chat, email, WhatsApp, Facebook Messenger, SMS and Telegram in one inbox, with routing by channel, department or availability.
Lightweight CRM YesAuto-built contact records, organizations, segments, tags, profile enrichment, pipeline stages and activities such as calls, notes and tasks.
Ticketing YesTickets attach to the same contact record with assignees, priorities and statuses, and stay open until resolved.
Knowledge base YesSelf-service help content and a searchable FAQ page for customers.
Ideas and feedback portal YesPublic roadmap with voting (Planned, In progress, Shipped) and a changelog.
AI answering LimitedAI Assist is a paid add-on at $29/mo, not included in the free tier; it answers routine questions and drafts replies for human approval.
Branding removal LimitedRemoving the 'Powered by tawk.to' badge requires the paid Whitelabel add-on at $29/mo.
Self-hosting / on-premise Notawk.to is hosted only; no on-premise option is currently offered.
Region-specific data retention controls NoDescribed by tawk.to as a future update; not yet available. Chats and tickets are retained indefinitely until deletion by default.

Bot trust

How confidently AI systems can verify this profile from public evidence.

—of 100
ChatGPT—/100
Claude—/100

This profile has not completed a Bot Score assessment yet.

Evidence

Where this record came from, when it was reviewed, and how confidently it can be used.

Verification
  • Scribble researched these facts from the linked public sources.
  • The owner has not manually confirmed every field.
Last reviewed
Primary source
tawk.to
Technical profile details
Record IDb3339399-c9dc-4df1-90e7-a3cd47fbb0b8Canonical URLhttps://profiles.scribble.network/listing/tawk-to-b3339399