Snapshot
Continue to About ↓- What it does
- SiteGPT is a self-serve SaaS platform that builds an AI support chatbot trained on your own content — website pages, sitemaps, YouTube, uploaded files, or connected sources like Notion and Google Drive.
More detail
- The embeddable widget answers visitor questions in 95+ languages, can hand conversations to a human agent, and captures leads.
- Best for
- SMB and mid-market teams with a substantial public help center or docs site and high ticket volume, who want a no-code, multilingual AI chatbot with human escalation and lead capture.
- Pricing
- Subscription SaaS with metered message quotas; no free tier, but a 7-day free trial with credit card required.
More detail
- Starter is $59/mo billed monthly or $468/yr (about $39/mo) for 1 chatbot, 4k GPT-4.1-mini messages or 400 GPT-4.1 messages per month, 1,000 pages and 1 member.
- Growth is $129/mo or $948/yr
- Main limitation
- Teams needing unlimited or very high message volume, very large knowledge bases, or daily/weekly automatic content refresh, since self-serve plans are metered and auto-refresh is monthly only on Growth.
More detail
- Also a poor fit for buyers who need a self-serve HIPAA BAA or DPA, which are Enterprise-only.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- SiteGPT is a self-serve SaaS platform that builds an AI support chatbot trained on your own content — website pages, sitemaps, YouTube, uploaded files, or connected sources like Notion and Google Drive.
- The embeddable widget answers visitor questions in 95+ languages, can hand conversations to a human agent, and captures leads.
What it helps with
- Generic GPT tools answer from general knowledge rather than the company's own product content.
- Custom-built support bots are described as finicky and difficult to maintain.
- New support staff can take 3+ months to train, and teams get bogged down in repetitive tickets.
- Visitors need instant answers around the clock, not only during staffed hours.
- Teams lack visibility into what visitors ask and which questions the content cannot answer.
- Interested visitors are lost when a chatbot only answers questions and does not capture contact details.
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Content ingestion | Yes | Train from website URL, sitemap, YouTube videos/playlists/channels, raw text, file uploads (CSV/TXT/PDF/DOCX/PPTX/MD) and connectors including Notion, Google Drive, Dropbox, OneDrive, Box and GitHub. |
| Model choice | Yes | Switch between GPT-4.1-mini for speed and GPT-4.1 for depth and accuracy; the GPT-4.1 quota is 10x smaller than the mini quota. |
| Human escalation | Yes | Visitors can transition the conversation to a live agent with a button; live inbox and push notifications via the iOS app on Growth and above. |
| Multilingual support | Yes | Chatbot can converse in 95+ languages, per the official features page. |
| Lead capture | Yes | Chatbot captures interested visitors' details to build a follow-up lead list. |
| Analytics and knowledge gaps | Limited | Basic analytics on Starter; daily trends, engagement funnel, AI-grouped topics, knowledge-gap fixes, CSV export and weekly digest on Growth and above. |
| Automatic content refresh | Limited | Manual refresh on Starter; monthly auto-refresh on Growth. Pricing page lists Scale as manual refresh, conflicting with a FAQ claim of monthly/weekly/daily syncing, so faster auto-sync is unverified. |
| Developer surfaces | Yes | API v2, legacy APIs, widget SDK, CLI, MCP server, TypeScript/Python/Go SDKs and a Convex component. |
| Compliance certifications | Yes | First-party claims of SOC 2 Type II examination, GDPR certification and HIPAA assessment; data encrypted in transit with TLS 1.2+ and at rest, and not used to train AI models. |
| Self-serve HIPAA BAA and DPA | No | Business Associate Agreement and Data Processing Agreement are available on the Enterprise plan only. |
Bot trust
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Evidence
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- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- sitegpt.ai
Technical profile details
Record ID
fe599fb6-3688-4752-a691-92a545325127Canonical URLhttps://profiles.scribble.network/listing/sitegpt-fe599fb6