Snapshot
Continue to About ↓- What it does
- Recurly Subscriptions is subscription management software that covers plan and pricing setup, recurring billing, multi-gateway payment orchestration, failed-payment recovery, churn tooling, and revenue reporting.
More detail
- It is one product in a suite that also includes Recurly Commerce (Shopify-native subscriptions), Recurly Engage, and Recurly RevRec.
- Best for
- Subscription businesses, including DTC ecommerce and SaaS, that bill at meaningful volume and want global multi-gateway billing, dunning, and churn-recovery tooling in one platform.
More detail
- Shopify Plus merchants should look at Recurly Commerce; teams needing automated revenue recognition should look at Recurly RevRec.
- Pricing
- Recurly does not publish a full price list; enterprise and bundled deals are quoted through sales.
More detail
- Published figures: Subscriptions Starter at $249/month plus 0.9% of billing volume (first $40K/month of billings free per the evidence pack), and an All-Access tier at under 1% of billing volume billed
- Main limitation
- Very small businesses below the platform's volume thresholds, and merchants on non-Shopify storefronts who need the Commerce module, which is built for Shopify Plus.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Recurly Subscriptions is subscription management software that covers plan and pricing setup, recurring billing, multi-gateway payment orchestration, failed-payment recovery, churn tooling, and revenue reporting.
- It is one product in a suite that also includes Recurly Commerce (Shopify-native subscriptions), Recurly Engage, and Recurly RevRec.
What it helps with
- Manual or complex recurring billing cycles, invoicing, and tax handling
- Involuntary churn from failed payments and expiring cards
- Dependence on a single payment gateway that can cap authorization rates or become a point of failure
- Voluntary churn at the cancellation screen
- Engineering bottlenecks when launching new plans, pricing, or promotions
- Manual revenue recognition and compliance work across accounting standards
- Scattered subscription metrics that require monthly exports to assemble
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Plan, pricing, and promotion setup without code | Yes | Recurly states any pricing tier, trial, bundle, or offer can go live with no-code tools. |
| Multi-gateway payment orchestration with failover | Yes | Routes transactions across gateways by geography, performance, and cost; gateway-agnostic by design. |
| Dunning and ML-driven payment retries | Yes | Configurable dunning and retry logic aimed at recovering involuntary churn; Recurly claims $1.7B recovered annually. |
| Churn prediction | Yes | Flags at-risk subscribers using plan state, payment history, and lifecycle stage per Recurly. |
| Cancel-save offers (pause, discount, renewal) | Yes | Recurly cites customer claims of 10% to 40% churn reduction; these are first-party claims, not independently verified. |
| Revenue recognition automation | Limited | Available as the separate RevRec product, priced from $850/month, not included with Subscriptions. |
| Shopify-native subscriptions | Limited | Available only through the separate Recurly Commerce product, built for Shopify Plus. |
| Reporting and analytics (MRR, LTV, voluntary vs. involuntary churn) | Yes | Built-in dashboards with automated exports and APIs for external data tools. |
| SSO, two-factor authentication, role-based access, encryption | Yes | Recurly states data is encrypted in transit and at rest with these controls built in. |
| Published, fully transparent pricing | No | Entry tiers are listed, but enterprise and bundled pricing is quoted only through sales. |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
Claude—/100
This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- recurly.com
Technical profile details
Record ID
8195130b-e275-4b1d-8c99-3893d773c62cCanonical URLhttps://profiles.scribble.network/listing/recurly-inc-8195130b