Snapshot
Continue to About ↓- What it does
- Probook is AI dispatch and front-office software for HVAC, plumbing and electrical home services businesses.
More detail
- It decides which technician gets which job and when, reshuffles the dispatch board in real time, and handles booking data checks and customer texts about delays, cancellations and reschedules.
- It runs as a web app plus a Chrome extension that lays over an existing CRM.
- Best for
- Multi-technician, multi-location home services operators in HVAC, plumbing or electrical whose dispatch team is a bottleneck.
More detail
- Also PE-backed roll-up platforms that add tuck-in acquisitions and want dispatch to scale without adding dispatch headcount.
- Pricing
- Pricing is not publicly listed.
More detail
- Probook publishes no pricing page, list price, platform fee, per-seat, per-tech or per-job fee
- every call to action is "Book a demo," so expect a negotiated, sales-led contract.
- No subscription, trial or price figure has been disclosed, and the product should not be described as free.
- Obta
- Main limitation
- Small single-technician shops, since all published case studies are fleets of roughly 170–260 technicians.
More detail
- Businesses outside HVAC, plumbing and electrical home services, and operators without an existing CRM the Chrome extension can lay over.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Probook is AI dispatch and front-office software for HVAC, plumbing and electrical home services businesses.
- It decides which technician gets which job and when, reshuffles the dispatch board in real time, and handles booking data checks and customer texts about delays, cancellations and reschedules.
- It runs as a web app plus a Chrome extension that lays over an existing CRM.
What it helps with
- Dispatch matching that picks the right technician by skills, conversion and area rather than just the closest one, which
- Dispatcher labor cost and load, with first-party claims of cutting dispatch headcount roughly in half (16 to 8, 22 to 10
- Fragmented AI tool sprawl, replaced by one context layer with a single text thread and number per customer.
- Missed calls and unbilled time, the founder's own stated pain point from running a home services business.
- Bookings reaching the dispatch board with incomplete or unchecked history and customer data.
- Customer-facing schedule changes — delays, cancellations, reschedules — that otherwise tie up office staff.
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| AI dispatch on autopilot | Yes | Right technician on every job with the board reshuffled in real time; one case study reports about 90% of jobs dispatched automatically. |
| Booking data checks | Yes | Full history checks before jobs hit the board, plus forecasted ETA and revenue; the company also describes intake and pre-assignment data scrubbing. |
| Customer messaging automation | Yes | Handles cancellations, reschedules and delay texts instantly and writes details such as gate codes into job notes. |
| Outbound follow-up | Limited | Listed as part of the front-office suite in the founder's letter; detail on scope and channels is not published. |
| Routing optimization | Yes | Matching on historical data combined with routing, per the Chrome Web Store listing. |
| Chrome extension over existing CRM | Yes | Extension version 0.138.0 updated October 21, 2026, listed under developer "ST AI"; implies dependence on an existing CRM. |
| Mobile app | No | No iOS or Android app found in the sources reviewed; access is web app plus Chrome extension. |
| Self-serve signup or trial | No | Only published onboarding path is booking a demo. |
| Public pricing | No | No pricing page or fee structure disclosed anywhere reviewed. |
| Support outside US home services | Unknown | No evidence of support for other verticals or countries; all cited customers are US HVAC, plumbing and electrical operators. |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
Claude—/100
This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- probook.ai
Technical profile details
Record ID
b120f6ee-23d0-404e-aebe-314f33a8c3d6Canonical URLhttps://profiles.scribble.network/listing/probook-b120f6ee