New Relic is an observability platform that correlates application, infrastructure, log, digital experience, security and AI/agent telemetry in one place, with AI-assisted detection and remediation features such as Autopilot, SRE Agent and AI Monitoring.
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| AI and agentic monitoring | Yes | Control behavior and token usage across the AI stack, per the official homepage. |
| Application performance monitoring (APM 360) | Yes | Connects application performance to customer experience and revenue. |
| SRE Agent automated remediation | Yes | Described by New Relic as moving beyond assistance to automated remediation and AI-driven investigation. |
| Digital experience monitoring, including session replay with AI | Yes | AI identifies friction points in session replays across mobile and web. |
| Infrastructure and Kubernetes monitoring | Yes | Cloud-native and K8s health tied to applications, plus multi-cloud cost visibility. |
| Federated log management | Yes | Query logs in place across sources without moving data. |
| OpenTelemetry support | Yes | Marketed as a universal open standard for every signal. |
| Pre-built integrations | Yes | 800+ pre-built integrations stated on the official site. |
| Security Rx | Yes | Unified vulnerability management prioritized using production impact and AI reasoning. |
| Transparent self-serve price list for all tiers | Limited | Data and user rates are published, but Advanced Compute and Enterprise pricing are contact-sales and described as variable. |
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