Snapshot
Continue to About ↓- What it does
- Guru is an AI knowledge platform that connects company information from tools like Slack, SharePoint, Confluence, Drive and Zendesk into one permission-aware knowledge layer.
More detail
- It uses AI agents to give cited answers to employees and delivers that same governed knowledge to external AI tools via MCP, while automating verification, gap detection and correction of content.
- Best for
- Mid-market to enterprise organizations with knowledge scattered across wikis, drives, chat and ticketing, especially support, HR, IT, sales enablement and L&D teams that need cited, permission-aware answers and centralized governance for multiple AI tools.
More detail
- Also suited to regulated industries needing audit trails, DLP and HIPAA/GxP readiness.
- Pricing
- Guru does not publish a rate card.
More detail
- Its pricing page describes a negotiated platform-and-expertise package scoped to organization scale, knowledge complexity and AI maturity, bundling platform access, solution-engineering/KM strategy services, and enterprise governance infrastructure.
- No seat price,
- Main limitation
- Small teams or startups seeking a published self-serve price, and buyers who want pure search-and-retrieve with no ongoing content-verification or SME review effort.
More detail
- Also a poor fit for organizations unwilling to route governed company knowledge through a third-party US-headquartered SaaS.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Guru is an AI knowledge platform that connects company information from tools like Slack, SharePoint, Confluence, Drive and Zendesk into one permission-aware knowledge layer.
- It uses AI agents to give cited answers to employees and delivers that same governed knowledge to external AI tools via MCP, while automating verification, gap detection and correction of content.
What it helps with
- AI answers are confidently wrong when knowledge is unverified; Guru enforces citations and verification workflows.
- Knowledge is scattered, duplicated and stale across wikis, Drive, Slack, SharePoint and Confluence.
- Governance and permissions must be rebuilt per AI tool; Guru defines them once and reuses them via MCP.
- Manual knowledge maintenance is heavy; Guru claims roughly 80–90% of verification is automated via usage signals, conten
- Missing knowledge goes undetected; Guru surfaces gaps and drafts structured documentation for SME review.
- Corrections do not propagate; Guru propagates one correction across all surfaces and connected AI tools.
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Source connectors and unified index | Yes | Official site claims 100+ connectors (Slack, Teams, Salesforce, Zendesk, Confluence, SharePoint, Drive and more) feeding a single hybrid retrieval index. |
| Permission-aware ingestion | Yes | Source access controls are inherited at ingestion and enforced across Guru surfaces and AI consumers; RBAC, SSO and SCIM also listed. |
| Cited answers with audit trail | Yes | Citation enforcement is stated as platform-level, with answer reasoning, permission context, audit logs and lineage. |
| Automated verification and cleanup | Yes | Auto verify/unverify from usage signals and policy rules, deduplication, conflict reconciliation and auto-archival, with human-in-the-loop safeguards. |
| Knowledge gap detection and auto-drafting | Yes | Surfaces missing knowledge and drafts documentation from conversations, meetings and tickets, routed to SMEs before publication. |
| MCP delivery to external AI tools | Yes | Official pricing page states Guru powers existing AI tools via MCP rather than replacing them; named clients include ChatGPT, Claude, Copilot and Cursor. |
| Research Mode | Yes | Synthesizes insights across connected sources such as Drive, Slack, Jira and Zendesk with permission control, per the solutions page. |
| Compliance certifications | Yes | SOC 2 Type II report under NDA, PCI SAQ A-EP via third-party payments, GDPR readiness, Data Privacy Framework participation, HIPAA-ready and GxP listed; vendor states customer data never trains its AI models. |
| Published price list | No | No seat price, minimum, implementation fee or AI overage schedule is published; pricing is scoped per engagement. |
| Self-serve free tier | Unknown | No self-serve or free tier is described in the supplied official pages. |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
Claude—/100
This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- getguru.com
Technical profile details
Record ID
82474de0-1af5-4427-adf0-98323976ad21Canonical URLhttps://profiles.scribble.network/listing/guru-82474de0