Snapshot
Continue to About ↓- What it does
- Grafana Cloud is a fully managed observability platform from Grafana Labs that unifies metrics, logs, traces, profiles, and business data into dashboards, alerting, and incident response, and adds AI features such as Grafana Assistant, AI Investigations, and Agent Observability.
More detail
- It is built on open standards like OpenTelemetry and Prometheus, and Grafana Labs also offers open-source and enterprise editions of Grafana for self-managed use.
- Best for
- SRE, DevOps, platform engineering, and IT operations teams that want full-stack observability without managing infrastructure, especially those already standardized on OpenTelemetry or Prometheus.
More detail
- Also suited to teams that need to monitor and evaluate production AI agents alongside conventional systems.
- Pricing
- There is a free tier at $0 with usage limits and 14-day retention, and it is not a general free-for-all: paid use is metered.
More detail
- Self-serve Pro starts at $19/month plus usage
- a $19/month platform fee includes 10k active metric series and 50 GB log ingestion, with pay-as-you-go rates after that (metric
- Main limitation
- Teams that need long retention of logs, traces, profiles, or load tests on self-serve tiers, since Pro keeps only 30 days of these versus 13 months for metrics.
More detail
- Organizations unwilling to commit at least $25,000 per year can't access Enterprise features like custom retention, premium support, or Federal/Bring Your Own Cloud deployment.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Grafana Cloud is a fully managed observability platform from Grafana Labs that unifies metrics, logs, traces, profiles, and business data into dashboards, alerting, and incident response, and adds AI features such as Grafana Assistant, AI Investigations, and Agent Observability.
- It is built on open standards like OpenTelemetry and Prometheus, and Grafana Labs also offers open-source and enterprise editions of Grafana for self-managed use.
What it helps with
- Telemetry data is split across too many tools and data silos, making troubleshooting slow
- Large shares of telemetry spend go to data that is never used
- Root-cause analysis during incidents takes too long without AI assistance
- Production AI agents are hard to evaluate and improve without dedicated monitoring
- Observability stacks create vendor lock-in when not built on open standards
- Alert noise and false positives overwhelm incident response teams
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Full-stack telemetry (metrics, logs, traces, profiles) | Yes | Grafana Cloud provides managed backends for metrics, logs, traces, and profiles in one platform. |
| Grafana Assistant AI | Yes | AI assistant that works over production telemetry; the core Assistant also runs on self-hosted OSS and Enterprise, with the most capability in Grafana Cloud. |
| Agent Observability | Yes | Listed capability for evaluating and improving production AI agents. |
| AI Investigations | Yes | Listed capability intended to accelerate root-cause analysis. |
| Adaptive Telemetry cost controls | Yes | Vendor states Adaptive Metrics can optimize metrics by up to 80% and Adaptive Logs can cut log ingest by up to 50%; the 30-50% average savings figure is vendor-stated. |
| OpenTelemetry and Prometheus support | Yes | Built on open standards with native OpenTelemetry support and hundreds of plugins and integrations. |
| Incident Response & Management (IRM) | Yes | Included in the official product list alongside alerting and SLOs. |
| Synthetic and load testing (k6) | Yes | Synthetic Monitoring for API and browser testing plus Grafana Cloud k6 performance testing. |
| Custom retention below Enterprise | No | Free retains 14 days; Pro retains 13 months for metrics but 30 days for logs, traces, profiles, and k6; custom retention requires Enterprise. |
| Independent third-party reviews in evidence | Unknown | No third-party review or press sources were included, so satisfaction and comparison claims are unverified. |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
Claude—/100
This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- grafana.com
Technical profile details
Record ID
eef7543e-fad5-46e0-bac1-d1abcf2eeef0Canonical URLhttps://profiles.scribble.network/listing/grafana-labs-eef7543e