Snapshot
Continue to About ↓- What it does
- FireHydrant is a cloud software platform for alerting, on-call scheduling, and incident management.
More detail
- It helps engineering teams page responders, automate incident response with runbooks, communicate through status pages, and run AI-assisted retrospectives and analytics after incidents.
- Best for
- Engineering, SRE, and platform teams that want to consolidate alerting, on-call, incident response, status pages, and retrospectives into one platform.
More detail
- Teams migrating off PagerDuty or Opsgenie that want a guided migration path.
- Pricing
- Free tier: up to 10 responders, 2 runbooks, Slack/Teams chatbot, 1 public status page, 3 integrations.
More detail
- Pro: $25 per responder per month, billed annually, including 5 runbooks, service catalog, 10 custom fields, 5 integrations, unlimited public status pages, Signals on-call and alerting, SSO, and sta
- Main limitation
- Small or price-sensitive teams, since the Free tier caps at 10 responders and Pro is $25 per responder per month billed annually.
More detail
- Teams needing private incidents, unlimited runbooks, AI features, analytics, or private status pages at non-Enterprise pricing, since those are Enterprise-only.
- Teams that don't use Slack or Microsoft Teams, since core response collaboration is built around them.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- FireHydrant is a cloud software platform for alerting, on-call scheduling, and incident management.
- It helps engineering teams page responders, automate incident response with runbooks, communicate through status pages, and run AI-assisted retrospectives and analytics after incidents.
What it helps with
- Responders don't know who owns a service or who is on call when something breaks
- Manual incident toil such as creating channels, meetings, and tickets by hand
- Stakeholders lack timely status updates during outages
- Weak post-incident learning and follow-up action tracking
- Alert fatigue and unclear routing between alerts and incidents
- Scattered, out-of-date service ownership and dependency information
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| On-call scheduling and alerting (Signals) | Yes | On-call schedules, unlimited escalation policies, alert rules, and webhooks; billed by alert volume |
| Runbook automation | Yes | Auto-create Slack channels, launch Zooms, and create Jira tickets triggered by severity or affected services; runbook count capped by tier |
| Service catalog | Yes | Ownership mapping and readiness checklists; Pro tier and above, with sync via API, Terraform, Kubernetes, and Backstage |
| Status pages | Limited | Public status pages on Free (1) and unlimited on Pro; private status pages are Enterprise-only |
| AI features (summaries, transcripts, triage, retros, follow-ups) | Limited | Enterprise-only per the pricing page |
| Incident analytics | Limited | Enterprise-only per the pricing page |
| SSO | Yes | Included in Pro and above; SAML 2.0 and SCIM supported, with SCIM and audit logs listed as Enterprise features |
| SMS and voice notifications | Limited | Available for purchase as an add-on on Pro |
| Migration from PagerDuty or Opsgenie | Yes | Signals Migrator imports schedules, escalation policies, and routing rules |
| Extensibility | Yes | 350+ API endpoints, Terraform support, and SDKs |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
Claude—/100
This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- firehydrant.com
Technical profile details
Record ID
d51cdec4-fc93-427b-9069-b61066ae878aCanonical URLhttps://profiles.scribble.network/listing/firehydrant-d51cdec4