Snapshot
Continue to About ↓- What it does
- Deeptrace is an AI site reliability engineering agent that investigates production alerts automatically.
More detail
- It pulls logs, traces, metrics, and code together to produce evidence-backed root-cause write-ups, and can open fix pull requests, create Linear tickets, or update runbooks.
- Best for
- US-based engineering teams with active Slack-based on-call paging and a mainstream observability stack (Datadog, Grafana, Sentry, CloudWatch, New Relic, and similar), especially those wanting to cut triage effort without adding on-call headcount.
- Pricing
- Pricing is quote-based; no unit prices are published.
More detail
- Two trial tiers are listed: a Startup 2-week trial covering up to 1,000 alerts and chats per month with unlimited users and a single workspace, and an Enterprise 4-week trial with investigation capacity tailored to alert volume, flexible deployme
- Main limitation
- Teams outside the United States or its territories, since the public Terms restrict use accordingly.
More detail
- Also a poor fit for teams that do not route alerts through Slack, or that want a standalone observability data store rather than a layer on top of existing tools.
- Record
- Static profile
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Deeptrace is an AI site reliability engineering agent that investigates production alerts automatically.
- It pulls logs, traces, metrics, and code together to produce evidence-backed root-cause write-ups, and can open fix pull requests, create Linear tickets, or update runbooks.
What it helps with
- Alert fatigue and tool-switching during incident response; root causes are delivered into Slack with attached evidence.
- Manual context gathering that stretches mean time to resolution; the vendor claims roughly 50% MTTR reduction, which is
- Reliability scaling that would otherwise require adding on-call headcount.
- Knowledge concentrated in a few senior engineers who hold the system in their heads; Deeptrace maps architecture and lea
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Alert triage and prioritization | Yes | Priority ranking by business impact, grouping of related alerts into single issues, and root-cause context attached to each alert; rules can match keywords or use AI matching, with dedupe and bot/channel scoping. |
| Root cause analysis across logs, traces, metrics, and code | Yes | Evidence-backed conclusions with clickable citations; vendor claims a 2-3 minute average time to root cause. |
| Slack and web chat investigation assistant | Yes | Natural-language questions grounded in the customer's data, with follow-up questions and workspace-level custom context. |
| Automated remediation actions | Yes | Auto-generated fix pull requests, runbook and documentation updates, Linear ticket creation, and GitHub Actions or custom scripts (with dry-run testing). |
| Observability integrations | Yes | 20+ named integrations including GitHub, Datadog, Grafana, CloudWatch, PagerDuty, Snowflake, PostHog, Groundcover, Linear, New Relic, ClickHouse, Sentry, BigQuery; no code changes required. |
| Proactive production scanning | Yes | Issues page with recurring scans, severity grouping, and suggestions for highest-impact fixes and observability gaps. |
| Escalation routing | Yes | Post-investigation routing to configured providers with retry logic, on-call resolution, and delivery tracking. |
| REST API access | Yes | Documented endpoints include POST /api/v1/investigate and GET /api/v1/investigations/{id}. |
| Replaces an existing observability backend | No | Positioned as complementary to existing observability tools; the specific FAQ answer text was not captured. |
| Independent third-party reviews | Unknown | No independent reviews or press coverage were found; customer quotes on the site are first-party testimonials. |
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Evidence
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- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- deeptrace.com
Technical profile details
Record ID
e3b97a9b-9eb1-4a32-9612-d4a5d71e88d9Canonical URLhttps://profiles.scribble.network/listing/deeptrace-e3b97a9b