Snapshot
Continue to About ↓- What it does
- CustomGPT.ai is a no-code subscription platform that turns an organization's own documents, websites and knowledge bases into AI assistants that answer questions from that approved content and cite sources behind answers.
More detail
- It is positioned as a governed, anti-hallucination alternative to general-purpose chatbots for customer-facing and internal use.
- Best for
- Non-technical business, customer-support, help-center and internal knowledge teams that want a cited chatbot built from existing documents and knowledge bases without coding.
More detail
- Enterprises that need governance features such as SOC 2 Type 2 compliance and GDPR adherence.
- Pricing
- Subscription SaaS with no transaction, gas or custody fees.
More detail
- Standard is $99/month (annual billing $89/month, saving $120/year) with 10 agents, 1,000 queries/month, 5,000 documents per agent, 60M words storage and 3 team members.
- Premium is $499/month (annual billing $449/month, saving $600/year) wit
- Main limitation
- Teams whose main need is analytics, counting or math, since the vendor says LLM-based tools are weak there.
More detail
- Buyers who need fully disclosed overage pricing, since behavior beyond plan query and storage limits is not published.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- CustomGPT.ai is a no-code subscription platform that turns an organization's own documents, websites and knowledge bases into AI assistants that answer questions from that approved content and cite sources behind answers.
- It is positioned as a governed, anti-hallucination alternative to general-purpose chatbots for customer-facing and internal use.
What it helps with
- Customer and employee answers can drift from approved content without grounding and citations
- Repetitive support and research questions consume staff time
- Internal knowledge is fragmented across many document stores and systems
- Deploying AI assistants often requires scarce technical skills
- Governance and privacy concerns about data used to train models
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| No-code agent builder | Yes | Build AI assistants by uploading documents or pointing at a website, without coding. |
| Source citations | Yes | The vendor states every response links back to its source. |
| Anti-hallucination grounding | Yes | Responses are restricted to the organization's approved ingested content per vendor claims. |
| Data connectors | Yes | 1,400+ file formats supported and 100+ integrations such as Google Drive, SharePoint, Notion, HubSpot, Shopify and YouTube. |
| Automatic website sync | Limited | Listed on the Premium and Enterprise plans; not on Standard. |
| White-label branding removal | Limited | Available on Premium and Enterprise; Standard keeps CustomGPT.ai branding. |
| Developer RAG API and SDK | Yes | RAG API access listed on all plans, including Standard. |
| SOC 2 Type 2 and GDPR | Yes | Vendor states SOC 2 Type 2 compliance and GDPR adherence; independent audit evidence not reviewed. |
| Analytics and math use cases | No | Vendor FAQ says CustomGPT.ai may not be a good fit for counting and analytics use cases. |
| Published overage pricing | Unknown | Costs for exceeding monthly query or storage caps are not disclosed. |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
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This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- customgpt.ai
Technical profile details
Record ID
fa9e09a7-7a77-4d9e-9740-34109cb53bc5Canonical URLhttps://profiles.scribble.network/listing/customgpt-ai-fa9e09a7