Snapshot
Continue to About ↓- What it does
- Checkbox is an enterprise SaaS platform that acts as an AI "legal front door" for in-house legal departments.
More detail
- It captures legal requests from channels like email, Slack, Teams, Salesforce and web forms, uses AI to triage, classify and route them, and supports self-service answers, matter management, workflow automation and workload reporting.
- Best for
- In-house legal departments at mid-size to large enterprises with high volumes of routine requests such as NDAs, policy questions and contract review requests.
More detail
- Legal ops teams that want no-code workflow building and visibility across every incoming legal matter, ideally while already using Slack, Teams, Outlook, Salesforce or a CLM.
- Pricing
- Pricing is not published on Checkbox's own pages; the site routes buyers to "Book a demo" and "Try Checkbox" without a public price list.
More detail
- A third-party directory lists a starting price of about $15,000 per year for a Basic plan.
- Implementation, add-on, AI usage and support-tier costs are not disclos
- Main limitation
- Small firms and solo practitioners; the product is positioned for enterprise in-house legal, with no SMB or small-firm offering cited.
More detail
- Also a poor fit for buyers seeking an all-in-one CLM or e-billing replacement or a free or low-cost self-serve entry point.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Checkbox is an enterprise SaaS platform that acts as an AI "legal front door" for in-house legal departments.
- It captures legal requests from channels like email, Slack, Teams, Salesforce and web forms, uses AI to triage, classify and route them, and supports self-service answers, matter management, workflow automation and workload reporting.
What it helps with
- Legal requests arrive scattered across email, Slack, Teams, Jira and web forms, so work gets buried and ownership is unc
- Manual triage slows cycle times and erodes trust with the business as request volume grows.
- Lawyers spend hours on routine, low-value work such as NDAs, policy questions and standard approvals instead of judgment
- Legal lacks visibility into demand, bottlenecks and team capacity, making resourcing and reporting hard.
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Multi-channel intake | Yes | Captures requests from email, Slack, Teams, web forms, Salesforce, Jira, Outlook and CLM per official product pages. |
| AI triage, classification and routing | Yes | Vendor claims AI text analysis, confidence scoring and routing by matter type, expertise, workload and business unit. |
| AI Agent for employee questions | Yes | Answers grounded in approved policies, playbooks and templates inside Slack, Teams, Gmail and Outlook; triages and escalates to lawyers. |
| No-code workflow automation | Yes | Forms, logic, approvals and document generation built by legal ops without IT; an optional code component exists for complex integrations. |
| Self-service and knowledge base | Yes | Guided workflows and approved-knowledge answers to deflect routine requests. |
| Matter management | Yes | Custom statuses, fields and boards; tasks and events with owners and due dates. |
| Matter History / audit trail | Yes | Records who or what made each change, with before/after values, per the October 21, 2026 release. |
| Document generation and e-signature | Yes | Multi-document DocuSign envelopes; signed documents return to the matter per the October 21, 2026 release. |
| First Pass AI contract/invoice review | Limited | Early access at September 2026 launch; broader launch planned for Q1 2027. Covers contract review against playbooks and LEDES invoice checks. |
| Public price list | No | No official pricing page found; only a third-party reported starting price of about $15,000 per year. |
Bot trust
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Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- checkbox.ai
Technical profile details
Record ID
606dc32e-22ac-48c5-918e-5444a50ec06fCanonical URLhttps://profiles.scribble.network/listing/checkbox-606dc32e