Brand24

Unclaimed

By Brand24 Global, Inc.

Brand24 is an AI social listening and media monitoring platform that tracks public mentions of keywords across social media, news, blogs, forums, podcasts, reviews and more.

What it does
  • Brand24 is an AI social listening and media monitoring platform that tracks public mentions of keywords across social media, news, blogs, forums, podcasts, reviews and more.
More detail
  • It applies AI to sentiment, emotion, topic and anomaly analysis, and produces reports on reach, share of voice and brand reputation.
Best for
  • Marketing, PR and social teams plus agencies that need to monitor brand and competitor mentions across many public sources and turn them into reportable metrics.
More detail
  • It also suits multi-language/global monitoring with AI-assisted sentiment, topic and spike detection.
Pricing
  • Subscription SaaS priced per plan: Individual $199/mo ($249 list) with 3 keywords, 2K mentions/mo and 12-hour refresh
More detail
  • Team $299/mo ($349 list) with 7 keywords, 10K mentions/mo and hourly refresh
  • Pro $399/mo ($499 list) with 12 keywords, 40K mentions/mo and real-time refresh
  • Business $599/mo ($699
Main limitation
  • Buyers with tight budgets or very low mention volumes, since plans start at $199/month and overage fees apply.
More detail
  • Also a poor fit for teams needing perfectly accurate sentiment without manual verification, given documented sarcasm/nuance limitations and noise.
Record
Living and monitored
Reviewed
Evidence
Public web research

About

  • Brand24 is an AI social listening and media monitoring platform that tracks public mentions of keywords across social media, news, blogs, forums, podcasts, reviews and more.
  • It applies AI to sentiment, emotion, topic and anomaly analysis, and produces reports on reach, share of voice and brand reputation.

Capabilities

A practical view of what is available and where limitations apply.

OfferingAvailableDetail
Real-time mention monitoring YesTracks public mentions of chosen keywords across 25M+ to 30M+ online sources (figures vary by page).
AI sentiment and emotion analysis YesAutomatically labels mentions positive, neutral or negative and detects emotions; independent reviewers note sarcasm and nuance can be misread, so verification is advised.
AI Brand Assistant YesChatbot over your project data for questions about mentions, competitors and market context.
AI Insights automated reports YesWeekly reports with charts, metrics, trend analysis and recommendations.
Anomaly detection YesFlags sudden spikes or drops in mentions and reach.
Topic and context analysis YesGroups mentions into topics and surfaces surrounding discussion context.
Reach, influence score and share of voice YesMeasures reach, author/source influence and competitive share of voice.
Reports and exports YesScheduled email reports plus PDF/PPTX/Excel exports and infographics.
AI Visibility add-on (LLM tracking) LimitedListed as an AI solution tracking brand presence in ChatGPT, Gemini, Claude and Perplexity; it is a separate add-on, not core monitoring.
Insights24 human-led research YesSeparate custom research service starting at $6,000 per project, distinct from the SaaS platform.

Bot trust

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—of 100
ChatGPT—/100
Claude—/100

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Evidence

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Verification
  • Scribble researched these facts from the linked public sources.
  • The owner has not manually confirmed every field.
Last reviewed
Primary source
brand24.com
Technical profile details
Record IDeabdf5c3-d022-4905-a7e3-941cb788d1cdCanonical URLhttps://profiles.scribble.network/listing/brand24-eabdf5c3