Snapshot
Continue to About ↓- What it does
- Brand24 is an AI social listening and media monitoring platform that tracks public mentions of keywords across social media, news, blogs, forums, podcasts, reviews and more.
More detail
- It applies AI to sentiment, emotion, topic and anomaly analysis, and produces reports on reach, share of voice and brand reputation.
- Best for
- Marketing, PR and social teams plus agencies that need to monitor brand and competitor mentions across many public sources and turn them into reportable metrics.
More detail
- It also suits multi-language/global monitoring with AI-assisted sentiment, topic and spike detection.
- Pricing
- Subscription SaaS priced per plan: Individual $199/mo ($249 list) with 3 keywords, 2K mentions/mo and 12-hour refresh
More detail
- Team $299/mo ($349 list) with 7 keywords, 10K mentions/mo and hourly refresh
- Pro $399/mo ($499 list) with 12 keywords, 40K mentions/mo and real-time refresh
- Business $599/mo ($699
- Main limitation
- Buyers with tight budgets or very low mention volumes, since plans start at $199/month and overage fees apply.
More detail
- Also a poor fit for teams needing perfectly accurate sentiment without manual verification, given documented sarcasm/nuance limitations and noise.
- Record
- Living and monitored
- Reviewed
- Evidence
- Public web research
- Machine access
- Structured profile ↗
About
- Brand24 is an AI social listening and media monitoring platform that tracks public mentions of keywords across social media, news, blogs, forums, podcasts, reviews and more.
- It applies AI to sentiment, emotion, topic and anomaly analysis, and produces reports on reach, share of voice and brand reputation.
What it helps with
- Missing critical brand mentions and slow crisis detection across scattered online conversations
- Manual aggregation of public conversation across social, news, blogs, forums, podcasts and reviews
- Difficulty measuring brand awareness, reach and share of voice against competitors
- Turning raw mentions into reportable PR and marketing metrics
- Detecting sentiment, emotion and emerging topics at scale without manual reading
Capabilities
A practical view of what is available and where limitations apply.
| Offering | Available | Detail |
|---|---|---|
| Real-time mention monitoring | Yes | Tracks public mentions of chosen keywords across 25M+ to 30M+ online sources (figures vary by page). |
| AI sentiment and emotion analysis | Yes | Automatically labels mentions positive, neutral or negative and detects emotions; independent reviewers note sarcasm and nuance can be misread, so verification is advised. |
| AI Brand Assistant | Yes | Chatbot over your project data for questions about mentions, competitors and market context. |
| AI Insights automated reports | Yes | Weekly reports with charts, metrics, trend analysis and recommendations. |
| Anomaly detection | Yes | Flags sudden spikes or drops in mentions and reach. |
| Topic and context analysis | Yes | Groups mentions into topics and surfaces surrounding discussion context. |
| Reach, influence score and share of voice | Yes | Measures reach, author/source influence and competitive share of voice. |
| Reports and exports | Yes | Scheduled email reports plus PDF/PPTX/Excel exports and infographics. |
| AI Visibility add-on (LLM tracking) | Limited | Listed as an AI solution tracking brand presence in ChatGPT, Gemini, Claude and Perplexity; it is a separate add-on, not core monitoring. |
| Insights24 human-led research | Yes | Separate custom research service starting at $6,000 per project, distinct from the SaaS platform. |
Bot trust
How confidently AI systems can verify this profile from public evidence.
—of 100
ChatGPT—/100
Claude—/100
This profile has not completed a Bot Score assessment yet.
Evidence
Where this record came from, when it was reviewed, and how confidently it can be used.
- Verification
- Scribble researched these facts from the linked public sources.
- The owner has not manually confirmed every field.
- Last reviewed
- Primary source
- brand24.com
Technical profile details
Record ID
eabdf5c3-d022-4905-a7e3-941cb788d1cdCanonical URLhttps://profiles.scribble.network/listing/brand24-eabdf5c3