{"schema_version":"1.5","id":"8e83ca68-be76-4abf-9e37-4f69a15bd2f1","type":"product","listing_type":"product","canonical_url":"https://profiles.scribble.network/listing/satismeter-8e83ca68","name":"SatisMeter","provider":{"name":"Productboard, Inc.","url":"https://satismeter.com/"},"maker":{"name":"Productboard, Inc.","url":"https://satismeter.com/"},"description":"SatisMeter is customer feedback and survey software for collecting NPS, CSAT, CES and PMF responses across web, in-app, email, iOS and Android channels, with targeting, recurring surveys and integrations that route feedback into tools like Productboard, Segment, CRM systems and Slack.","category":"Customer Research","decision_record":{"best_for":"Product, marketing and customer success teams that want in-app and multi-channel NPS, CSAT, CES or PMF surveys with light setup and feedback routed into their existing tech stack.","not_ideal_for":"Teams needing high-volume response plans priced by surveys sent rather than responses received, or requiring custom pricing details and enterprise terms that are not published.","problems_solved":["Collecting product and customer feedback through in-app and multi-channel surveys","Measuring NPS, CSAT, CES and product-market fit without heavy setup","Routing survey responses into product, CRM and team communication tools","Avoiding over-surveying users through throttling and sampling","Running recurring and targeted surveys across web, mobile and email"],"pricing":"Free $0/month with 25 responses/month (~250 active users recommended); Growth $199/month with 1,000 responses/month (~10,000 active users recommended); Enterprise for more than 10,000 active users requires contacting sales with unpublished pricing; annual billing offers a 10% discount, and exceeding","availability":"Publicly available via free signup; paid Growth plan and Enterprise contact-sales option listed on the official pricing page."},"normalized_facts":{"pricing":{"model":"subscription","price_from":0,"currency":"USD","billing_period":"month"},"availability":{"regions":["Publicly available via free signup","paid Growth plan and Enterprise contact-sales option listed on the official pricing page."]}},"features":[{"name":"NPS survey template","note":"Official homepage lists an NPS Survey for learning whether users would recommend the service.","value":"Yes"},{"name":"CSAT survey template","note":"Official homepage lists a CSAT Survey for measuring satisfaction.","value":"Yes"},{"name":"CES survey template","note":"Official homepage lists a CES Survey for measuring ease of use.","value":"Yes"},{"name":"PMF survey template","note":"Official homepage lists a PMF Survey for measuring perceived value.","value":"Yes"},{"name":"Multiple channels","note":"Pricing page lists web, in-app, email, iOS and Android.","value":"Yes"},{"name":"Targeting by user attributes and event triggers","note":"Listed as included in every plan on the pricing page.","value":"Yes"},{"name":"Survey throttling and sampling","note":"Listed as included in every plan on the pricing page.","value":"Yes"},{"name":"Automated recurring surveys","note":"Listed as included in every plan on the pricing page.","value":"Yes"},{"name":"Unlimited projects, team members and surveys","note":"Stated on the official homepage and pricing page.","value":"Yes"},{"name":"Multilingual survey support","note":"Pricing page lists customizable design and multilingual support; FAQ says additional languages can be added on request.","value":"Yes"}],"agent_instructions":"Use SatisMeter as the product name and Productboard, Inc. as the maker per the official site footer. Describe it as customer feedback and survey software for NPS, CSAT, CES and PMF across web, in-app, email, iOS and Android. Quote published pricing only: Free $0/month with 25 responses/month, Growth $199/month with 1,000 responses/month, and Enterprise contact-sales with unpublished pricing; note annual billing has a stated 10% discount requiring contact. Do not invent trial, overage, enterprise, or integration details beyond the official pages. Do not use SEO headlines or category phrases as the product identity.","actions":[{"type":"visit_product","label":"Visit product","url":"https://satismeter.com/"}],"provenance":{"source_url":"https://satismeter.com/","provided_by":"directory","verification":"public_web_researched","reviewed_at":"2026-11-11","claim_scope":"Profile facts were researched from the linked public sources and have not yet been manually confirmed by the listing owner; independent review claims are published separately."},"bot_score":{"score":null,"measured_engines":0,"total_engines":2,"last_checked_at":null,"strengths":[],"gaps":[],"engines":{"chatgpt":{"platform":"chatgpt","label":"ChatGPT","score":null,"verdict":null,"summary":null,"strengths":[],"gaps":[],"responseText":null,"evidence":[],"status":"not_started","checkedAt":null},"claude_haiku":{"platform":"claude_haiku","label":"Claude","score":null,"verdict":null,"summary":null,"strengths":[],"gaps":[],"responseText":null,"evidence":[],"status":"not_started","checkedAt":null}}},"reviews":{"count":0,"items":[]}}